EHD Awarded “Best Practices Agency” Status in 2020 for 5th Consecutive Year

Lancaster, PA, September 1, 2020 – For the 5th consecutive year, EHD has been named as a “Best Practices Agency” in 2020 by the Independent Insurance Agents & Brokers of America (IIAB or the Big I”). EHD joins an elite group of insurance agencies around the United States as only 262 independent agencies qualified as a Best Practices agency out of over 36,000 insurance agencies nationwide

CEO Jon Miles said this of the recent news, “All of us at EHD are so proud to earn this national recognition again. This reflects on our outstanding employees and reinforces our commitment to always provide expert advice and superior customer service. We will now work even harder to build on this achievement and to maintain our culture of success.”

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual Study of leading independent insurance agencies, which is conducted by the Big “I” and Reagan Consulting of Atlanta, GA, documents the business practices of these “best” agencies and urges others to adopt similar practices. Agencies must submit extensive financial and operational data for review each year and must be exemplary in a majority of these categories in order to earn and maintain their status as a Best Practices agency.

Established in 1896, Engle-Hambright & Davies, Inc. — now EHD — is one of the most respected insurance brokers and advisors in Pennsylvania and one of the largest and most reputable full-service insurance brokers in the United States. We have offices in Exton, Lancaster, Pittsburgh and Reading and offer commercial insurance, employee benefits, personal insurance and risk management services to businesses, non-profit organizations, public agencies and individuals throughout Pennsylvania, New Jersey, Delaware, Maryland and Ohio.

Learn more at or call 1-800-544-7292.

Founded in 1896, the Independent Insurance Agents & Brokers of America (the Big “I”) is the nation’s oldest and largest national association of independent insurance agents and brokers, representing more than 25,000 agency locations united under the Trusted Choice brand. Trusted Choice independent agents offer consumers all types of insurance—property, casualty, life, health, employee benefit plans and retirement products—from a variety of insurance companies. For more information on the Best Practices Study, contact Jennifer Becker at IIABA, 1-800-221-7917.


Commercial Insurance:
Contact: Jim Lewis

Employee Benefit Services:
Contact: Scott Radcliffe

Personal Insurance:
Contact: Kristy L. Gergal

EHD Surety:


1857 William Penn Way
PO Box 11600
Lancaster, PA 17605

Fax: 717-394-0842

Contact: Jon Miles

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