"I’d like to tell you why I’m so delighted with April Faber.
Last week, I had an accident with my car. I called April and she was caring, concerned, and went above and beyond to help me connect with the Westfield agent... She offered to make the call with me on the line and then stayed on the line until she was certain that I had connected and was being taken care of. She then sent me a follow-up email offering any further assistance.
... this was a “Moment of Truth” where she shone. You’re fortunate to have April as part of your team."
Personal Lines Customer.
"A big thank you to you and everyone else at EHD. All of you have done such fantastic work for us and I truly appreciate it."
"Jeff has done an amazing job this past year and we are looking forward to working with him again this year."
"I wanted to... tell you how valuable Nicole has been to the RAD Team. As you know, our first year with BHHC has been challenging to put it mildly. Perhaps for me as the HR manager that is dealing with the Workers Comp, Nicole has been the saving grace for me.
She has been an exceptional team member that has been there to support me when I need the help and been the one person that BHHC seems to actually answer. If not for her, I don’t know where we would be in terms of our claims. She has been an invaluable team member and it feels as if she has been a RAD Team member from the beginning, even though she is not actually one of our employees.
As we look at renewing our current insurance, I ask that Nicole be allowed to remain a part of the RAD Team. Thank you again for all that you and your team have done for us."
Human Resources Manager
RAD Engineered Wood Products
"I have dealt with a number of insurance brokers over the years, ranging from healthcare brokers to several different liability and workers compensation brokers. I can honestly say that of all the brokers I have dealt with, EHD Insurance is by far the very BEST. The company has helped us save hundreds of thousands of dollars in Workers Compensation. They are out shopping our insurance and looking out for our own interest, rather than their bottom line. In addition, they have a full-service risk management department that provides training, attends safety committee meetings, helps get our state certification, and addresses training needs for our departments, such as flagger training for DPW. They also aren’t afraid to go to battle with the insurance company, as they have argued and fought with our underwriters on more than one occasion to keep our liability insurance down.
I can honestly say that EHD is one of the few companies out there where we feel that they have our best interest above their best interest, and our bottom line, culture of safety, and improved injury rates have demonstrated that. I would HIGHLY RECOMMEND their company for any municipality. "
Borough of Emmaus
"I wanted to take a few minutes and thank you for all your work and assistance. It’s been a turbulent time and it’s very refreshing to get such good service. I also wanted to tell you that Morgan has been a rock star! Whenever we need something she is on it right away, she has helped us deal with a VERY difficult set of hospitals without wavering, and her attitude has been fantastic the whole time. I can’t say enough how impressed I am with her service. If it means anything to anyone that girl deserves a raise!!
Thanks again for everything EHD has done!”
"The level of service and professionalism I have received from Matt Swanick and the experienced professionals at EH&D Insurance over the past 15 years is unparalleled. EH&D has provided our Bonding and Commercial Insurance needs and I always feel confident that our interests are well represented. In all honesty, everyone I have interacted with at EH&D has been a pleasure to work with."
“[We] consider you to be a choice teammate in the administration of our health and welfare benefits. You do an outstanding job in this realm, and I can’t even BEGIN to tell you how much of an improvement in customer service and administrative support we have experienced since we began working with you folks last year.
That said, thanks again for your ongoing commitment to excellence in every aspect of your work – and the same to you, Jeremy. We’re absolutely thrilled with the service you folks provide and we couldn’t be any more pleased with the decision we made last year to move our business to EHD and begin working with you as strategic partners in this vitally important realm of our business!
Speaking of “your ongoing commitment to excellence,” Congratulations and “Hat’s Off” to you folks, for being named as a “Best Practices Insurance Agency” again this year, which I learned about yesterday, in Jon Miles’ email. Very cool to hear and know this; however, not surprising at all given the quality of the folks you have working, or should I say serving, on your team!
Thanks again, Tammy, and, once again, Congratulations and “Hat’s Off,” to all three of you and to all of your teammates there at EHD! We’re glad to be on the receiving end of your “best practices,” and we look forward to continuing to work with you folks moving forward.”
Director of Human Resources
Paradise Energy Solutions
April [Faber] (&EHD) are terrific. Very professional, responsive and knowledgeable. I couldn’t imagine anyone else giving me this level of service!”
“I’ve been working with Laurie Rogers of EHD and she’s a delight to work with. She’s been my agent for many years and I hope she always is!”
“My grandparents, my parents, my sister and other family [members] all use Engle-Hambright & Davies. In more than 60 years, we have all been very happy with their kind, friendly service. They help me stay stress-free. They do a great job with all of us.”
“Jennifer Watkins is the best! Very pleasant and very professional and I’ve worked with her for almost 20 years. She always answers all my questions and assists me in everything. She always gets back to me right away.”
Comments Gathered from a recent Encompass [Personal Lines] Policyholder Survey
Comments Gathered from a recent Encompass [Personal Lines]
“Your team was steadfast in their resolve and has done an outstanding job. Thank you, for all the time and effort your team has put into this claim and for the constant updates through the long rigorous process.”
Container Research Corp
“I [want] to let you know what an outstanding job Rick Scott has done for the City of Washington in handling our insurance needs… It is difficult for me to adequately express how important the type of service Rick provides is to our city. Rick, along with Leah Myers, Tom Getz and the entire team from EHD have been invaluable in the service and attention they’ve provided to this account. I would not hesitate to recommend your company to any of my colleagues in the public sector. I thought you may like to know what an incredible job they are doing and how well they represent EHD.”
Director of Accounts & Finance
City of Washington
“Thank you for allowing Steve W to attend our OSHA informal conference today. With his help, suggestions and presence at the meeting we had our fine reduced by 50% and 2 serious citations reduced to one other than serious and one remained serious.”
Large Agriculture Business
“Rachel [Gatto] and I have been e-mailing back and forth since [our] meeting. She is amazing! She has been so much help. She’s been answering all of my questions, I’m really glad to be working with such a great team. I’m super excited.”
Human Resource Generalist
Delaware Supermarkets, Inc.
“I wanted to recognize EHD’s Risk Control Consultant, Steve Wolszczenski for the informative and interesting training session that he performed for our company. He is an excellent instructor and I felt engaged throughout the entire training. A fellow employee commented that it was the best safety committee training that he has ever sat through in his 10 years of attending them and that Steve was the most knowledgeable representative that we have ever had. I agree, and thanks again!”
Mariann L. Gordon
Armour & Sons Electric, Inc.
“EHD has provided brokerage services to Nissley Vineyards for most of the 36 years that we have been growing grapes and retailing our wines. Mainly, we have relied on their expert advice for property, liability and workers comp coverage. When we experienced a devastating fire at the winery in 2006, EHD was in touch with us immediately and guided us through the issues pertaining to reconstruction.
With the more recent passage of the Affordable Care Act, we needed a knowledgeable team who could keep up with the myriad of changes under the Act. Accordingly, we switched our health insurance account to EHD. Their attention to our needs has been impressive. Questions that formerly would have required a week for response by a different broker are now answered within a day.
Their personal, friendly approach together with their professionalism is always appreciated, and I hope that EHD continues to prosper for many years to come.”
Judith W. Nissley
“EHD takes insurance brokerage services for governmental entities to a level that I have not previously experienced as a senior financial officer. While their professionals have all the professional insurance certifications one would expect, what differentiates them is their hands-on experience as former and current risk managers of counties and township supervisors. This practical experience provides a unique insight into the risks associated with the provision of all government services resulting in recommendations of just the right amount and types of insurance coverage. They truly are a valuable partner in managing our risk and safety programs. I highly recommend them.”
Robert Patrizio CPA
Chief Financial Officer
County of Berks
“EHD integrated seamlessly into Hunter during a time of significant growth, change, and transition with our Heavy Duty Truck business and growing insurance needs. Rick Scott and the EHD team thoroughly analyzed all divisions of the company to align our complex business needs with insurance solutions. EHD’s due diligence provided Hunter an insurance baseline and platform to ensure that we had the correct levels of coverage for our current and expanding services. We all sleep much better at night knowing that EHD is actively and effectively responding to our Workers’ Compensation, Safety, Risk Management and Property/Liability needs.”
Nancy Hunter Mycka
Executive Vice President
The Hunter Family of Companies
“Good news! Selective paid our claim under our Business Owners Personal Property policy for the $15,000 wire fraud incident from January 2016. Less the $250 deductible, we received a check yesterday for $14,570. I believe our broker, EHD, specifically Tom Getz of their Claims Department, was instrumental in convincing Selective that we had a valid claim. It is good to have EHD as a valuable business partner and advocate for our business.”
Michael J. Somerhalder
Webb Law Firm